Internal Conflict Case Assignment

Internal Conflict Case Assignment

Internal Conflict Case Assignment

Internal Conflict Case Assignment

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Wall Street Journal staff. (n.d.). Leadership Styles. Retrieved from http://guides.wsj.com/management/developing-a-leadership-style/how-to-develop-a-leadership-style/?mod=WSJBlog This section of the Wall Street Journal website features a variety of articles and video clips on leadership. The Walden Library also has holdings of Wall Street Journal articles. Keirsey Temperament Sorter (KTS-II). (n.d.). Retrieved July 20, 2012, from http://www.keirsey.com/ Discussion: Leadership Style – Throughout your career, you will work with many people who display differing leadership styles. As a nurse leader, it is imperative that you communicate well and get along with those whose leadership style does not align with your preferences. It is also important to understand your own leadership style, as this can prompt insight into how others relate to you and what skills you may need to develop as your leadership responsibilities grow. To prepare:Review the information in the Learning Resources, including the leadership styles identified in Chapter 2 of the course text. • Bring to mind a leader in your organization or one with which you are familiar. Would you describe his or her style as authoritative, democratic, or laissez-faire? Why? • Which characteristics or approaches demonstrated by this person would you integrate into your own leadership style? Which ones would you prefer not to integrate? • Think about how this leader’s style and resulting interactions may impact health care quality and patient outcomes. By Day 3 – Post a description of a leader, distinguishing his or her style as authoritative, democratic, or laissez-faire. Describe the characteristics that inform your perception, and explain which ones you would integrate into your own leadership style, as well as which ones you would prefer not to integrate. Explain at least one potential effect of this leadership style on health care quality and patient outcomes. Week 10 discussion Discussion – Week 10 COLLAPSE Effective Ethical, Moral, and Legal Leadership Week 11 discussion Week 11: Conflict Management What do you think of when you read or hear the word “conflict”??Conflict, in itself, is a neutral phenomenon. Yet, it is typically thought of as a negative occurrence, particularly in organizations that rely on well-coordinated efforts to promote patient safety and other critical outcomes.?This week, you examine conflict as an essential, yet complicated, topic that must be addressed in every health care organization. As a nurse leader, your preferred conflict-management style—and how you respond to the styles of the people you work with—can have a profound impact on your leadership effectiveness, the resolution of important issues, and patient and staff satisfaction. As such, for this week’s Discussion, you examine conflict management styles and assess strategies for dealing with conflict effectively. Learning Objectives • Evaluate conflict management styles • Evaluate the impact of conflict management styles on leadership effectiveness • Analyze conflict management strategies Learning Resources: Note: To access this week’s required library resources, please click on the link to the Course Readings List, found in the Course Materials section of your Syllabus. Required Readings Marquis, B. L., & Huston, C. J. (2015). Leadership roles and management functions in nursing: Theory and application (8th ed.). Philadelphia, PA: Lippincott, Williams & Wilkins. Chapter 21, “Managing Conflict” ?This chapter explores the many facets of conflict, describes what contributes to conflict, and provides strategies for resolving conflict. CPP. (n.d.). TKI. Retrieved July 24, 2012, from https://www.cpp.com/products/tki/index.aspx Review the sample report and other items on the Thomas-Kilmann website. You may consider completing this assessment to better understand your conflict management style. Eagar, S. C., Cowin, L. S., Gregory, L., & Firtko, A. (2010). Scope of practice conflict in nursing: A new war or just the same battle? Contemporary Nurse, 36(1/2), 86–95.Retrieved from the Walden Library databases. This article focuses on creating nursing teams as rapid change occurs within health care. The authors state that for a team to successfully handle conflict, there have to be clear boundaries, minimal confusion, and maximum communication. Johansen, M. L. (2012). Performance potential. Keeping the peace: Conflict management strategies for nurse managers. Nursing Management, 43(2), 50–54.Retrieved from the Walden Library databases. “Handling conflicts in an efficient and effective manner results in improved quality, patient safety, and staff morale, and limits work stress for the caregiver,” (p. 50). This article presents strategies for managing conflict. Review the methods suggested and consider how you might be able to apply them in the workplace. Williams, S. (n.d.). Understanding conflict and conflict management. Retrieved from http://www.wright.edu/~scott.williams/LeaderLetter/conflict.htm This short editorial delineates the major points of conflict resolution. Discussion: Conflict Management Styles In Week 10, you considered how ethical, moral, and legal dilemmas can provoke internal conflict when a nurse’s values are not in alignment with the apparent demands of a situation or with others’ values, as well as external conflict that can arise as these dynamics are played out. Of course, conflict can also emerge through seemingly simple issues of little consequence—little consequence, that is, except when they are not properly managed. Nurse leaders need to be familiar with conflict management styles and the impact these styles can have on interpersonal dynamics, and, ultimately, patient care. For this Discussion, you evaluate a situation marked by conflict and consider how conflict management strategies could be applied to promote positive results. To prepare: • Consider a conflict situation you witnessed or were engaged in within your practice setting. Then, proceed as follows: o Think about who was involved, how it was resolved (if it was), and how it might have been handled more effectively. o Identify the conflict management style(s) employed by various individuals, including ineffective responses or no response to the situation. o Evaluate your personal response to this conflict. • What do your thoughts and actions in this and other conflict situations reveal about your typical approach to conflict?

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