Service Operations Management Overview | collegepaperslab.com

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Select a service company of your choosing.

Write a 700- to 1,050-word paper using information from the service company you work for, or a service company with which you are familiar.

Develop a central theme for your paper around service operations. Include the following in the paper:

What is the service that is provided?
What is your perception of how the service is delivered and the operations behind it?
In your opinion, how might they improve the service or the operations behind it?
Define three types of service operations discussed in the reading. Compare and contrast them.
Does your organization provide all three types, two or just one? Give details to support your answer.

Format your paper consistent with APA guidelines.

Use at least 2 academic references