Assignment: Professional Characteristics

Assignment: Professional Characteristics

Assignment: Professional Characteristics

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Week 1 discussion Topic 1 The textbook and lectures discussed the professional characteristics important to nursing. Which one characteristic would you say is the most important and why? Support your answer with references from the readings or the South University Online Library. Topic 2 Examine the impact that negative stereotypes have had on the nurse and the profession. Describe efforts to build a more professional image for the nurse and the profession, as well as actions that can be taken to address negative stereotypes in the media.

There is nothing quite like being treated professionally. If you want to build a legacy or leave a lasting impression on your customers, suppliers, industry peers or any other internal or external stakeholder in your business, all you have to do is focus on your professionalism.

With the proliferation of small businesses, one-man-bands and the relaxation of business formalities, a professional edge is now only really evident in the upper echelons of corporate business.

Being professional is about having strong skills and competence in your chosen field. There is a certain obvious expectation that you would have the experience and qualification to deliver your product or service. But this alone is not enough to earn the respect of your customers.

Professionalism is also about the qualities and behaviours you exhibit, and the manner in which you conduct yourself during your business affairs.

True professionals possess a number of important characteristics that can apply to virtually any type of business.

Appearance

A professional is neat in appearance. Be sure to meet or even exceed the requirements of your company’s dress code, and pay special attention to your appearance when meeting with prospects or clients, and take your cue from the way they dress.

Demeanour

Your demeanour should reflect confidence but not cockiness. Be polite and well-spoken whether you’re interacting with customers, superiors or co-workers. Just because you are the expert in a field, does not earn you the right to treat your customers like ignorant idiots. On the other end of the spectrum, just because you are a warm and friendly person does not mean you can call your new customer “sweetie”.

Reliability

As a professional, you will be counted on to find a way to get the job done. Responding to people promptly and following through on promises in a timely manner is also important, as this demonstrates reliability. It’s about meeting expectations, which requires effective communication skills. Never assume. Clarify everything, especially when things change, to make sure you are always on the same page as your customer, and to eliminate nasty surprises.

Competence

Professionals strive to become experts in their field, which sets them apart from the rest of the pack. This can mean continuing your education by taking courses, attending seminars and attaining any related professional designations.

Ethics

Professionals such as doctors, lawyers and public accountants must adhere to a strict code of ethics. Even if your company or industry doesn’t have a written code, you should display ethical behaviour at all times.

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