Science

1.  What is the highest mountain in South America?

2.  Was was the name of the largest Confederate military prison during the Civil War?

3.  What is the last name of the author of The Brothers Karamazov?

4.  What is the last name of the first person to run a mile in under four minutes?

5.  What is the name of the mountain range that separates Europe from Asia?

6.  What was the last name of the U-2 spy plane pilot who was shot down over Russia in 1960?

7.  What is the last name of the person who allegedly said, “I only regret that I have but one life to lose for my country”?

8.  What was the last name of the captain of the British ship “Bounty” when the mutiny occurred?

9.  What is the last name of the Cuban leader whom Fidel Castro overthrew?

10.   What is the last name of the man most responsible for photographing the U.S. Civil War?

Science

Health care managers are often responsible for managing multidisciplinary teams consisting of doctors, nurses, managers, administrative staff, etc. The majority of patient registration staff at the Pediatric Community Care Center is predominately minority (African-American, Hispanic-American, and Asian-American). The majority of the medical staff (nurses, doctors, therapists, etc.) is predominately Caucasian. You have observed minor conflicts within the patient registration team and between the medical and patient registration teams. You suspect that some of the problems stem from a lack of cultural competency. At the same time, there have been conflicts between the nurses and doctors regarding direct patient care issues. In some cases, doctors have accused nurses of overstepping their boundaries and interfering with patient care inappropriately.

You recognize the importance of taking action to address these different issues. However, you do not want to overreact and cause unnecessary tension with the staff. Develop an action plan that you can present to your vice president that explains the situation and includes recommendations that will do the following:

• Improve relations within the patient registration team and between the patient registration team and the medical staff
• Reduce conflict between nurses and doctors
• Ensure that patient safety and quality of care is not negatively impacted by team conflicts within the organization

600-800 words with Ref. APA format